Privacy Policy

Welcome to PDFMaking. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have about that information when you use our PDF tools and services (including editing, converting, compressing, and other utilities).

We value your privacy and aim to be clear and transparent about our practices. By using our website, you agree to the terms described in this policy.

We collect two types of information:

• Personal information you provide: such as email address when you contact support or subscribe to updates.
• Automatic/non-personal data: usage and diagnostic data (pages visited, features used, browser and device information, IP address, and performance metrics). We may also collect file metadata (file size, file type) but we do not keep file contents longer than needed for processing unless you choose a saved service.

We use the information we collect for the following purposes:

• To provide, operate, and improve our services (process files, run conversions, and return results).
• To communicate with you about support requests, updates, or optional newsletters (if you opt in).
• To protect our services and users (fraud detection, abuse prevention, and security).
• To analyze usage and trends so we can improve the product experience.

We and our partners use cookies and similar technologies to provide and improve the site, remember your preferences, and collect analytics. You can control cookies through your browser settings. Note that blocking cookies may limit some site functionality.

When you upload a PDF to use our tools, the file is processed temporarily to complete the requested action (edit, convert, compress). We retain uploaded files only for as long as necessary to complete processing and for a short period thereafter for troubleshooting, unless you explicitly choose to store a file in a user account or a saved workspace (if offered).

If you want a file removed sooner, please contact us at support@pdfmaking.com and include the file identifier or upload details.

We use trusted third-party services to power parts of our site (hosting, storage, analytics, and payment providers). These partners may process data on our behalf and are contractually required to protect it. We do not sell your personal information to third parties.

We will only share personal information as described below:

• With service providers who perform services on our behalf (hosting, analytics, email delivery).
• When required by law, court order, or to respond to lawful requests from public authorities.
• To protect the rights, property or safety of PDFMaking, our users, or others.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet service is completely secure — please do not send extremely sensitive personal information through our services.

We retain personal information only as long as necessary for the purposes described in this policy, or to comply with legal obligations. File retention for processing is kept to a minimum and deleted once no longer needed for the requested operation unless you explicitly save files in a user-managed area.

Depending on where you live, you may have rights over your personal data, including the right to access, correct, or delete it. To exercise these rights or ask questions about our data practices, contact us at support@pdfmaking.com. We will respond within a reasonable timeframe and may require verification of identity before fulfilling certain requests.

Our services may involve transferring data to, and storing it in, countries other than your own. By using the service, you consent to such transfers and storage consistent with this policy. We take steps to ensure adequate protections are in place when data is transferred internationally.

Our website and services are not intended for children under 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe we have such data, please contact us and we will take steps to remove it.

We may update this policy occasionally. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be posted prominently or notified to you if we have your contact details.

If you have questions or concerns about this policy or our privacy practices, please contact:

• Business & Partnerships: info@pdfmaking.com
• Support & Privacy Requests: support@pdfmaking.com

We aim to respond to inquiries promptly.